Documentation IndexFetch the complete documentation index at: /llms.txtUse this file to discover all available pages before exploring further.
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
{ "event_type": "chat:new", "chat": { "id": 123456, "name": "John Smith", "phone": "+123456789", "jid": "123456789@s.whatsapp.net", "is_group": false, "closed": false, "read": false, "labels": [ "<string>" ], "unattended_customer": false, "chatgpt_autoresponse_enabled": false, "whatsapp_account_id": "123456789@s.whatsapp.net", "chat_url": "https://app.timelines.global/chat/123456/messages/", "created_timestamp": "2024-01-08 10:35:18 +0200", "last_message_uid": "afa9d4dd-978d-4a14-aa1b-bd65c272e645", "last_message_timestamp": "2024-01-08 10:35:18 +0200", "responsible_name": "Agent Brown", "responsible_email": "agent-brown@example.com", "previous_responsible_name": "Agent Jones", "previous_responsible_email": "agent-jones@example.com" }, "whatsapp_account": { "id": "123456789@s.whatsapp.net", "phone": "+123456789", "connected_on": "2024-01-08 10:35:18 +0200", "status": "active", "account_name": "Some account", "owner_name": "Agent Smith", "owner_email": "agent-smith@example.com", "disconnected_on": "2024-01-08 10:35:18 +0200" } }
Triggered when a chat is (re)assigned to a workspace member.
Webhook code name
chat:new
chat:incoming:new
chat:outgoing:new
chat:responsible:assigned
chat:responsible:unassigned
"chat:new"
Show child attributes
Receiver accepted the event